Terms and privacy

 

1.Boatrental.es terms and conditions

 

1.1. Boat Rental Contract

All travel and boat rental arrangements are made by us, Boatrental.es, acting as agents on behalf of charter yacht owners or operators and travel providers. In paying your deposit you are deemed to have read and accepted the following terms and conditions, and the other information in any brochure or on this site, which form the contract between you and us. Bookings on Boatrental.es are accepted subject to the standard terms of the company with whom we have booked your noat rental holiday. The details of  the boat rental will be sent to you with your confirmation invoice. If there are any significant changes to the price or any other arrangements you will be told at the time of booking; once you have booked, we will do our best to let you know of any changes before you travel.

When making your booking you guarantee that you have the authority to do so and you accept on behalf of your boat rental party the terms of these booking conditions. A contract exists as soon as you sign the boat rental agreement. You should check the details of your confirmation carefully to ensure that it accurately reflects the booking you have requested and immediately inform us of any discrepancies. This contract is made on the terms of these booking conditions which are governed by Spanish Law and we both agree to submit to the jurisdiction of the Spanish Courts at all times.

If any part of your holiday booked by us is not as described, or is not of a reasonable standard, we will accept responsibility if this is due to a fault on our part. We do not accept responsibility for the acts and or omissions of our travel providers, charter suppliers and operators. We do not accept responsibility if the fault is caused by you or any member of your party, a third party or an event which we could not with due care have foreseen or avoided. Where the services are provided by air or sea carriers our liability is limited in line with the appropriate international convention.

1.2. Payments

Initial payment and deposit: A non refundable 100 euros fee is required with the initial web reservation, then you will recived from us a confirmation email with the boat rental details and the provider bank account so you can tranfer  the remaing amount as a reservation guarantee within 14 days of your initial reservation and no more than 40 days prior de rental day.

Payments for your Boat rental vacation are accepted by bank transfer (Euro) and with some providers by PayPal and credit card.

Prices:  Prices detailed are subject to change at any time until full payment has been received. Prices are exclusive of fuel unless stated otherwise. We reserve the right to correct any pricing errors or omissions that may occur. We recommend that you book & pay in full as soon as possible to ensure the availability and pricing of any travel services shown.

Final payment: Final payment is due no later than 35 days prior to charter commencement. Balance reminders are not issued.  If you fail to pay on time, the company reserves the right to cancel your charter, without refund of your deposit. The final payment will be held in the Boatrental.es account until it is paid to the charter or travel supplier.

Method of Payment: Prices are valid for payment by cash via direct debit or telegraphic transfer into the charter or travel supplier account. Bank account details will be supplied with your invoice.

Boat rental payment process

The booking deposit is 50% of the total amount.  The balance of 50% and security deposit is due 40 days before departure as well as extra expenses if any.

1.3. Travel Documentation

Passports, Visas and Health:  You are responsible for ensuring that you possess all necessary documentation including passports and visas for your holiday. For all destinations, you should consult the appropriate consulate.  All travelers must have a valid passport for international travel. Many countries require passports to be valid for 6 months beyond your stay. Visas & entry permits are required for many countries. Passports, visas & re-entry permits are the responsibility and cost of you the charterer and traveler. Please check with your qualified travel agent or consulate. For health enquiries call your Travelers Medical / Vaccination Centre or see your Doctor. We recommend that you check travel advisory information on your destinations.

1.4. Cancellation or Variation of the boat rental

If you, as the yacht or boat charterer, wish to cancel your boat rental you must notify us immediately in writing. Cancellation will be effective on the date at which Boatrental.es receives the cancellation letter. If you have notified us by email please follow up to check that we have received it. The particular contract you have signed will govern the law and cancellation process.

Cancellation/Amendment Fees:  Please be advised that cancelled bookings can incur further charges imposed by Charter Operators.  In the case that a boat rental is cancelled, we as the agency reserved the right to retain any commissions owing on the charter.  If the reasons for your cancellation are covered under the terms of your insurance policy, you may be able to reclaim these charges. The charges that will apply to your cancellation will be specified on the particular operator’s yacht charter contract.

If you wish to make changes to the booking after confirmation, we will do all we can to make the necessary arrangements, but as an agent we may have to make additional charges.

Cancellation or Variation of the boat rental by Boatrental.es

We will do our best to provide the contracted facilities but occasionally we may have to make a significant change to your boat rental vacation holiday arrangements. The arrangements for vacations are made many months in advance and it is sometimes inevitable that changes may become necessary. We reserve the right to make such changes should they become necessary. Most of these changes will usually be minor and we will advise you or your travel agent of them at the earliest possible date. We also reserve the right in any circumstances to cancel your travel arrangements. We will contact you to discuss alternative arrangements. If we are unable to provide an acceptable alternative, or if circumstances arise beyond our control, we may find it necessary to cancel your holiday before departure. In this case we will return in full all monies paid by you, less insurance.

Please note that carriers such as Airlines may be subject to change. Such a change is deemed to be a minor change. Other examples of minor changes include alteration of your outward/return flights by less than 12 hours, changes to aircraft type and change of accommodation to another type of a similar same standard.

Force Majeure: This means that we will not pay you compensation if we have to cancel or change your boat rental or travel arrangements in any way because of war, riot, industrial dispute, terrorist activity, natural or nuclear disaster, fire adverse weather conditions or other unforeseen circumstances that may amount to force majeure.

We do not accept responsibility if the fault is caused by you or any member of your party, an unconnected third party or an event which we or our supplier could not with due care have foreseen or avoided. Where the services are provided by air or sea carriers our liability is limited in line with the appropriate international convention.

We reserve the right in our absolute discretion to terminate without further notice the boat rental vacation arrangements of any client who refuses to comply with the instructions or orders of the company staff, agent or other responsible person whose behaviour in their opinions is likely to cause distress, damage, danger or annoyance to other customers, staff, any third party or to property. Upon such termination our responsibility for your vacation ceases and we shall not be liable for any extra costs incurred by you. Any client who is denied boarding on the outbound/inbound flight on the decision of the airline staff or aircraft captain shall be deemed to have given notice of cancellation on his/her booking at that moment, and cancellation charges will apply in accordance with cancellation charges above.

1.5. Laws of the country where you or your boat rental is travelling to

No-one in your party should commit an act contrary to the laws of the country. If any such act is committed, the agreement between us will automatically terminate, but without prejudice to our rights and those of the owner of the charter yacht. You and/or your party will carry full responsibility and answer to the appropriate Authorities.

1.6. Travel Insurance

It is strongly suggested that all members of your party have comprehensive travel insurance.

1.7. Boatrental.es Complaint Procedure

We aim to provide you with the best boat rental vacation holiday possible, but if a problem occurs you must report it to your Boatrental.es  consultant as soon as possible, or to the charter operator manager or captain who will try to resolve it on the spot. If you fail to follow this simple procedure Boatrental.es and/or the charter operator will have been deprived of the opportunity to investigate and rectify your complaint whilst you were on your boat rental vacation and this may affect your rights under this contract. The boat Contract is made on the terms of the particular yacht charter Booking Conditions and is governed in all respects by Spanish Law and shall submit to the jurisdiction of the Spanish Courts.

 

 

2. Boatrental.es privacy Policy

 When using the Boatrental.es website there is no requirement to register or provide an email address to freely access our online boat rental database and our articles on yacht chartering, boating and charter locations.

At Boatrental.es we are strong believers in the protection of personal privacy and the eradication of spam. We do not give any personal or any other information to anyone. Also, when you browse the website, we do not collect personal information about you.

The only information that Boatrental.es holds is the information that you have knowingly given us. That information is kept confidential and privileged by Boatrental.es and is only used to improve our service and in organizing your yacht charter vacation.

In particular, during Boatrental.es online inquiry and reservation process you will be asked for and must enter contact information such as an email address and contact number. There may be certain other information requested about any needs you have or special requirements for your boat rental. We also often receive important information from clients such as financial, family or health information. Any and all information that Boatrental.es or Boatrental.es employees may collect about you is only used to help us identify yacht charter options for you as an individual client. The information is also used to streamline and individualize your yacht charter holiday by matching your personal needs and requirements. This information will remain privileged and confidential and it will not be shared with any other third parties, except where necessary to process your booking or enquiry in order to customize your yacht charter experience or as specified by you the client. When you submit your booking request to us you agree that we may use and transfer your personal information in this manner.

Upon request, Boatrental.es will be happy to provide a list of any personal information held. Any request for information will be meet with strong verification requirements. To enquire as to the information held by Boatrental.es and to obtain a summary of the type of information held please contact us.

Emails to Boatrental.es:  By sending e-mail, information or material to us or posting questions, comments, and suggestions in our e-mail area or electronic bulletin board, you grant us the right to use, copy and otherwise exploit in any way, the entire contents of your transmission in any fashion we see fit. You warrant to us that any such material does not infringe any laws or the rights of any person(s) under copyright, trade secret, trademark, defamation or any other laws. We reserve the right, in our sole discretion, to edit or delete any transmissions or postings, for any reason or no reason.

We may use identifying information about you to send out newsletters, electronic mail or other promotional materials, we shall be free to use such information in any way we choose. If you so notify us that you no longer wish to receive such information we will stop sending it.

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